Our key objective is to be a high performance brokerage, providing expert advice and guidance to business owners in choosing the right insurance protection for their businesses.

This has remained our focus for over the past 20+ years.
 

Our Service Delivery

We believe that there are a number of compelling reasons for you to choose us. 

• Expert advice and guidance in general insurance and have a proven track record of excellence.

•Bespoke insurance programs and solutions created by insurance
professionals with strong backgrounds and expertise in general insurance.

• Exceptional levels of service backed by highly qualified
staff and structured client service plans.

WE DELIVER COMPREHENSIVE BROKING SERVICES ACROSS
A WIDE RANGE OF GENERAL INSURANCE
PRODUCTS INCLUDING BUT NOT LIMITED TO:

Business Insurance
Construction Insurance
Workers Compensation Insurance
Home Indemnity (Builders Warranty) Insurance
Liability Insurance
Property Insurance
Professional Indemnity Insurance
Commercial Motor Insurance
Management Liability Insurance
Cyber Insurance
Domestic Insurance (Home, Car, Motorcycle, Caravan, Boat)

We Work Harder to Deliver the Results You Need

As part of the Steadfast Group, we remain constantly at the forefront of developments in the insurance industry to be in an excellent position to continually manage and evolve your insurance programs.

We are Members of Steadfast - You Benefit 

We are a part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.

The strength you need! 

www.steadfast.com.au/about-us

Our Service Commitment to You

Service is the cornerstone of your relationship with your insurance broker.  We believe that you should demand and receive the highest level of service regardless of the size or nature of your business. 

You can expect a proactive, caring and efficient approach to handling each and every one of your insurance queries.  We tailor our service delivery to match your individual requirements. 

The services we offer are varied.  Features of our service delivery include:

Bespoke Insurance Programs – We will provide expert advice and guidance to assist you in choosing the right insurance protection. Our services extend to risk management and professional solutions to transfer your exposures into the insurance market.

Contract Reviews – We will provide you with timely and detailed review of your contracts from an insurance perspective, outlining coverage exposures and options available to comply with contract requirements.

Claims Management – We will assist you in the event of a claim including lodgment, documentation requirements, settlements, crisis management and disputes. Our claim service plans are designed to provide you with regular management and updates on all claims.  We take a proactive approach to claims, we are not just a post box, to ensure management exceeds your expectations.